Douglas.Wood
January 27, 2023
"Awesome items. Even better support."
There's a fantastic variety of products, solid expertise, and this is definitely the spot in the UK for setting up a home sim. I ran into an issue with one order where the item wasn't quite what I expected - it happens to the best of us. What really matters is how they handle these hiccups, and Tracey/GSS were truly exceptional in sorting things out. Top-notch customer service at its finest.
"Outstanding Support from the Team"
I just got myself a simple Golf Training Aid, but the set was missing some pieces and, unfortunately, it's no longer available. Still, Tracey really stepped up to find a replacement and sent it out with 'high importance'. It was a delightful surprise to experience such top-notch customer service. Much appreciated!
StellaWest
January 08, 2023
"Garmin R10 Review"
I got myself a Garmin R10. Had some questions regarding the delivery during the holiday season, and all my concerns were addressed quickly (Tracey was super helpful). I’d definitely consider shopping with Golf Swing Systems again!
JoannAndrews
August 30, 2022
"Just got my hands on the SPG7 Spornia Golf Net..."
I just got my hands on the SPG7 Spornia Golf Net - setting it up in my garage was a breeze, and it performs just like it claims in the product details. Plus, the net's quality is top-notch, and the customer service from everyone at Golf Swing Systems was fantastic. I'm really impressed and would totally recommend this product - hats off to the team at Golf Swing Systems - you all did a great job, thanks a bunch! If I could, I'd give you 6 stars! - John
kariheath25
April 30, 2022
"Small Details Matter a Great Deal"
I mentioned a small, non-urgent issue with a damaged tee… GSS handled it like it was a matter of life and death, and I received a package with two replacements in less than a day. Their service is obviously ingrained in their culture… which is a breath of fresh air these days. Frank Rooney… Northumberland
beautifulpeacock600
February 03, 2022
"Awesome support from the team"
I purchased a Trugolf mini simulator that came with E6 connect and a bunch of courses. It was working perfectly for a few weeks, but then the device stopped charging. I shot them an email, and they replied on the same day. By the next day, a replacement unit showed up, and they even arranged to pick up the old one at the same time. This really highlights their customer service quality because how a company handles issues reveals their true character. Throughout my interactions with them, they’ve been super friendly, helpful, and professional. I totally recommend them.
Sandra.Sutton
January 07, 2022
"Outstanding Assistance"
Outstanding Assistance. I placed my order for The Stack System on December 29th. The process was handled promptly. Sadly, the courier didn’t deliver, and the item was deemed lost. Tracey from Golf Swings jumped into action and dispatched a replacement through a different courier. I got the goods the next day. Top-notch customer service.
MathewJohnston
May 07, 2021
"Impressive company with excellent..."
This company is super professional and offers fantastic service. The communication prior to purchasing a skytak launch monitor, the homecourse retractable screen, and the fiberbuilt hitting mat was prompt and full of expertise. I’ll definitely be back for my golfing needs and recommend everyone to check them out if you're in the market for a golf simulator setup.
Wolt Partners
April 24, 2021
"An Awesome Shopping Experience"
Fantastic products and services provided by GSS. I chatted with Steve regarding my setup, and we explored various options together. He gave me some great suggestions and advice that I hadn’t thought of before. I went ahead and ordered the popular Skytrak system, and Steve was able to find one and ship it out for me the very next day. The unit works perfectly, even in bright sunlight, and I just wish I could say the same about my swing. Steve is always open to any questions after the sale as well. Definitely recommend!
bluemouse794
February 02, 2021
"This company gets my thumbs up!"
I purchased an ES12 launch monitor. When it showed up, the kickstand was absent (likely not Golf Swing Systems' fault). I called them up, and they were super helpful. They picked up the faulty unit from my place and dropped off a new one simultaneously. The customer service was top-notch. I definitely give this company my recommendation.
Danad228
December 19, 2020
"Awesome company, awesome guidance, awesome support"
Haydn provided us with fantastic service. We bought a simulator setup, and they offered excellent suggestions on what was necessary, what wasn’t, and insights on various choices, which really helped since we were kinda lost on what to get. They made sure we got everything before Christmas, and we couldn't be happier. Totally recommend it 100%!
CamilaFuller
December 16, 2020
"Our Experience with a Simulator Purchase"
We just got ourselves a simulator from Golf Swing Systems, and let me tell ya, the whole experience was fantastic from beginning to end. From discussing the different options, getting quotes, to the delivery and setup of the gear, the communication was top-notch, particularly from Chris Manuel. It's a remarkable product, with stellar customer service, and a truly great company overall.
Gordon Reay
Director of Sport
University of Chester
rl423838
December 07, 2020
"Top-notch service all the way"
Top-notch service all the way. I can't recommend them enough. They assisted me from the very beginning with the design and layout, all the way to shipping everything out. Chris, in particular, was super helpful and had a wealth of knowledge; I called and emailed him a bunch of times.
If you're thinking about setting up a studio, these folks are the ones to go with. They're fantastic!
AndreLawson
November 25, 2020
"Fantastic Company with Exceptional Customer Support"
A buddy of mine, who set up a trackman studio, connected me with GSS since I was planning to do the same. The support from Hayden and Chris was top-notch. I purchased the HD Screen, frame, and fittings. One evening, I needed assistance after hours, and reaching out to Hayden was a breeze. I can't recommend this company enough... they make professional service a walk in the park.
silversnake230
November 12, 2020
"Garage Transformation for Golf Simulation"
I just had my garage turned into a golf simulator space by Golf Swing Systems. The final result is amazing and has gone beyond what I was hoping for. The craftsmanship, the professional attitude, the bang for your buck, and the whole experience have been top-notch. I can't recommend Golf Swing Systems enough! If you're thinking about converting a garage or any room and need solid advice, these are the folks you should reach out to.